Shipping Policy

Effective Date: September 1, 2026

At Aarzo, we aim to process and deliver your orders as quickly and safely as possible.

Shipping Within Pakistan

We currently ship orders within Pakistan only.

Delivery Time

Orders are generally delivered within:

3–5 Working Days

Delivery times may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances outside our control.

Order Confirmation

For Cash on Delivery (COD) orders, we may contact you by phone to confirm your order before dispatch.

Orders may be delayed or cancelled if we are unable to reach you or confirm the order.

Delivery Information

Please make sure that you provide:

• Your correct full name

• Active phone number

• Complete delivery address

• City and relevant location details

Aarzo is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delivery Delays

While we aim to deliver within 3–5 working days, unexpected courier delays may occasionally occur.

These may be caused by:

• Weather conditions

• Public holidays

• Courier delays

• Incorrect or incomplete addresses

• High order volumes

• Unforeseen circumstances

We appreciate your patience in such situations.

Damaged During Shipping

If your product arrives broken or damaged during shipping, please contact Aarzo as soon as possible.

You may be required to provide clear photographs or video evidence of the damaged product and its packaging so that we can investigate the issue.

Returns or replacements for shipping damage are handled according to our Return & Exchange Policy.

Contact Us

If you have any questions regarding your order or delivery, please contact us:

Aarzo
Email: officialaarzo@gmail.com
Phone / WhatsApp: +92 321 5969355
Address: Block B, Peoples Colony No. 1, Pakistan